Snapdeal.com — return rejected by snapdeal

Address:

121002

I have ordered a casio edifice watch from snapdeal with order i'd [protected] and my register number in [protected].
I received the product on time but i was not like it was described so i raised a return request but i got rejected.

The email i got from snapdeal

We understand that you are not happy with your recent purchase with us and you wish to return it. However, while processing your request, we reviewed your account and found some transactions that do not pass our internal checks.

We are sorry that we will be unable to complete your return request

This was one first experience with snapdeal. I[censored] can't provide the replacement or refund then cancel your return policy.