[Resolved] Snapdeal.com — return request closed | |||||
Recently i purchased one bag from snapdeal but i received an empty package at the time of delivery. I requested a refund but they closed the return request without contacting me. Moreover if i contact them at their customer care no customer care executive is available to receive the call. Please help me in resolving this issue My order id - [protected] Order date - 19/12/2018 Was this information helpful? | |||||
Feb 13, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 24, 2018 Snapdeal.com Customer Care's response Hi Megha, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal Verified Support Jan 11, 2019 Snapdeal.com Customer Care's response Hi Megha, Hi, I know it is taking some time but we are making sure we get the perfect resolution for you. Don’t worry, we will get it sorted for you and thanks a lot for your patience. Thanks, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
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We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
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Team Snapdeal