[Resolved] Snapdeal.com — return request closed

[Resolved] Snapdeal.com — return request closed

A Atul_Singh779 from Pune, Maharashtra

I had ordered and received bose bluetooth headset on thursday (18/4/2019). I had immediately asked for a return of the product, given the product was in a used condition and very bad quality. The return request status now shows "status: return request closed" without any reason on why it is closed. It has been less than 7 days and i would request you to return the money paid for the product and pick up the product from the same address. Was this information helpful? No (0) Yes (0)
Jun 12, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Apr 23, 2019 Snapdeal.com Customer Care's response Dear Atul, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Verified Support Apr 26, 2019 Snapdeal.com Customer Care's response Dear Atul, Apologies for the delay in resolution. Our team is working on your complaint and will get this sorted soon. Regards, Team Snapdeal Verified Support May 01, 2019 Snapdeal.com Customer Care's response Hi Atul, We're working on this. Please allow us some time to get back to you with an update. Thanks! Team Snapdeal Verified Support May 06, 2019 Snapdeal.com Customer Care's response Dear Atul, Hope you are doing well. So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience. Regards, Team Snapdeal Verified Support May 10, 2019 Snapdeal.com Customer Care's response Hi Atul, We're working on this. Please allow us some time to get back to you with an update. Thanks! Team Snapdeal
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Comments

Neha Angirash

from Mumbai, Maharashtra

I had placed an order of 2 flat sandals under order id [protected]. I made transaction and amount of 696 deducted from my account but order is pending and snapdeal dashboard show repayment of order...what i will do?

Snapdeal.com Customer Care's response, Apr 25, 2019

Verified Support

Hi Neha,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Simar112

from Firozpur, Punjab

Fooling customers by giving similar name and price of sunglasses i.e using brand name ray ban aviator which is similar to ray-ban.

Snapdeal.com Customer Care's response, Apr 25, 2019

Verified Support

Hi Customer,

Please share your exact concern so that we can help you out.

Thanks!
Team Snapdeal

lavanya agadi

from Bengaluru, Karnataka

Hi I ordered the product
Oder number is [protected] -908rs
I returned the product by[protected] evening 5.pm but in account still it is showing as a pick up unsuccessful ... Kindly help me to cancel and refund amount