[Resolved] Snapdeal.com — Return request declined

Summit Goyal

from Chandigarh, Chandigarh

Address:	New Delhi, Delhi, 110020
Website:	Snapdeal.com

I wish to return a Casio Edifice Watch I had purchased but my return request has been declined. The outer sticker of the watch seemed like it had been peeled off and stuck again. The box was also very dirty. I checked on Casio website too and it shows that snapdeal.com is not an authorized online dealer of their watches. I have paid a lot of money for this watch and it is not upto the mark I expected. I want this item to be returned and I want my money to be refunded.

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Nov 29, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2016

Snapdeal.com Customer Care's response Dear Summit Goyal,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Summit Goyal,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal