| Address: | 560070 |
| Website: | snapdeal.com |
Order id: [protected]
Sub-order id: [protected]
I had scheduled a return pickup for four sets of ceiling fans on 13th feb, 2017 between 09:00am to 12:00pm. Unfortunately, the
Guy had came in a two wheeler to pickup the four set of fans! We really don't understand whether snapdeal really communicates
What are all the items that needs to be picked up to their logistics guys! How can one be so dumb enough to send a guy in a
Two wheeler to pickup four set of fans??
Even though the problem with the pick up is from their side, the emails and sms that i received blames me for failed pickup!
And is asking me to reschedule the pickup. And when i try to reschedule the pickup date and time, i am given an option of
Choosing only on 16th feb, and all other dates are greyed out! When i select the available date, an error message is displayed
Aying that "the slotted pick up is not available currently. We will try to pick up the package within 2 working days".
Screenshot is attached.
Looks like snapdeal is not keen on completing the pickup and refund the amount. They are simply trying to make sure that the
Seven days return window is closed.
One more thing that i observed when i tried to reschedule the pickup is that it seems they tried to do the pickup even today
Also (14th feb, 2017 @ 01:30pm)! Check the attached screenshot. Whereas no one from the snapdeal logistics team called me, nor
Have come to pickup the parcel.
Sincere request to snapdeal: pickup the products and refund the amount.
It's a question of your honesty, integrity and business ethics.
Was this information helpful?
Post your Comment