[Resolved] Snapdeal.com — Return request not processed and unethical behaviour by customer care | |||||
Hi, I have purchased a kurta from snapdeal with order id - [protected]. For the day of purchased, i have requested return pickup 4 times. But return is not processed, then i have called customer care 3 times. They assured they will schedule pickup in next 1-2 days. But nothing happend. When today i called customer care again, they replied they can't do anything. They kept my phone on hold for 45 minutes. Then i disconnected my call. Such a bad behaviour from customer care. I am tired of calling and sending emails. Was this information helpful? | |||||
Jan 14, 2017 Complaint marked as Resolved Recieved Call from snapdeal executive, also recieved email from [email protected] Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 09, 2017 Snapdeal.com Customer Care's response Dear Sarvesh Jain, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal Verified Support Jan 14, 2017 Snapdeal.com Customer Care's response Dear Sarvesh Jain, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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