Snapdeal.com — Return request not processing | |||
I have ordered a laptop in snapdeal.com. I received a faulty product. As snapdeal providing 7 days easy return. Its not easy. They are cheating us. They are using simple trick. When I try to create a return or replacement request from website or mobile app, there an error showing contact customer care. But when I call their helpline, no option to talk with representative. Just some other option in IVR. My Order ID: [protected]. My registered mobile number [protected]. Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Now there is no option to return or replace, because you people waste my days by telling lies and false promises.
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team