Snapdeal.com — return shoes

Address:	Surat, Gujarat, 395002
Website:	SNAPDEAL

I have purchase nike sport shoes from snap deal.But they send mevery bad quallity shoes.At a time when delivery i received i rebook this shoe for return .On web site i request for pick up back this shoes 3 or 4 time.But they cannot pick up back it.And also mail me that your pick up request is closed.Why ????