[Resolved]  Snapdeal.com — Returned Item but they did not initiated my refund

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Delhi India

Hi Kunal,
i am amazed from your e commerce services following are the scene happened with me :-

1- i ordered the 11 sari for my mom from your revolutionary e-commerce portal snapdeal.
2- i found only one sari is usefull others are used or materials are very cheap and bad even not worthy of 100rs.
3-i have created the return on same day and courier guys picked up the sari one by one i have all the pick up slip given by courier partner nuvoEX.

Result -
0- wasted my time and my mom time and your courier partner.
1- courier partner not update the 3 items with the snapdeal still its showing pickup date is 5th sep and they picked up the items on 2nd sep.
2-complained this with courier and your customer service and they told me its updated and courier partner told me its picked up please contact snapdeal for refund but i found that its not reflected on the website and refund is not initiated so what kind of service is this ? what kind of relationship between courier partner and client or what is this technical glitch?.

Conclusion :-
0- please don't keep the useles seller on you platform.
1-please take care of customer like amazon and flipkart.
2-if you want to create revenue of billions dollar revenue and want to stay in market do something useful for customer because they are your revenue unless you are going to shutdown this after sucking the investors money, .
3- please do something big for customer so that you will make a big brand in the world like amazon .
P.S .
Don't make it snap the customer instead of snap the deal.
Thanks and hope you are going to reply and make something unique for snapdeal.