[Resolved] Snapdeal.com — return/exchange/refund money

Subhasis Satapathy1

from Ambasa, Tripura

Address:

OLD BUSSTAND., 761001

Dear sir / madam,

I had ordered a sherwani (Sg rajasahab gold silk sherwani) from snapdeal on 26/10/2019 amount - 2856/-
Order id-[protected] & sub order id - [protected] but i received different style of sherwani i have attached both photos of sherwani you can zoom the images to see the difference what snapdeal showing for sale and what deliver to customer so i want to return it or exchange it but snapdeal did not accept the product or exchange so please help me to refund my money back from snapdeal i have mailed to snapdeal customer care for returning the product but they are saying they internal quality check failed, but i have the product they are not take the product from me so how they conduct internal quality check so sir please help me to return this product and refund my money back snap deal cheating customer they are loot customers hard earned money saleing all duplicate product please take action against snapdeal..
Thanking you
Regards,
Subhasis satapathy

+7 photos

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Dec 5, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal