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Snapdeal.com — Return/refund regarding

This is in regard of my order of shewill kurti set, with suborder id [protected]
My registered number is [protected] and email address is [protected]@gmail.com
I got this on 16 feb 2022, and it was not in a condition that I could wear it, since then I am trying to return it but in vain. It is not of my size plus fabric is not as expected . For a product worth 1950 I can't afford such a burden on myself. Again and again I am calling the snapdeal support got no relief whatsoever. With all the measures exhausted I got in touch with the twitter team as my last hope, but they too denied.Please look into the matter ASAP.
Please help
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I didn't received any positive update, please help
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Snapdeal.com Customer Care's response, Mar 21, 2022
Verified Support
Hi Shivani!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Shivanisp's [Complaint's author] reply, Mar 22, 2022
Order id 45075165938
Suborder I'd 51662886115
These are the details, kindly help me
Please reply I need resolution on this
Reply
I have shared the order id but no reply till now
Order id [protected]
Suborder I'd [protected]
These are the details, kindly help me
Reply
Snapdeal.com Customer Care's response, Mar 23, 2022
Verified Support
Dear Shivani,

We understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We are sorry that we will be unable to complete your return request.

Regards,
Team Snapdeal

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