[Resolved]  Snapdeal.com — Revese pickup reuest not entertained: Snapdeal.com

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:www.snapdeal.com

This id regarding my product which I purchased on 11th Jan.

Email id: [protected]@gmail.com(not in use)

Mob: [protected]

Order ID: [protected]

Yepme Pink Polyester Blend Zippered Jackets

I have requested for reverse pick up on 14th Jan, but till date its not picked up from side. it is been 12 days and my product have not picked up.

I have talked with your executive on daily basis but there were no response. Everyone gave assurance to solve this issue but nothing had done till date.

On 24th Jab'17, I have talked to Mr. Sanjay Bisht(your Executive). He gave me assurance for picked, but just now as on 2:23 pm, I have reveied an sms that my return request has been cancelled and it is written that as per my request.

On 25th Jan, I spoke to Mr. Ankit Kumat(Snapdeal Executive), reference No. 39075846, he also assured me that we have open your request and reverse pickup will done positively. its already been 12 days.

I have requested to change my email id via email from [protected]@mail on 2:41 pm to upasana.[protected]@gmail.com but its not updated till date. I have asked to change it by my self but executive denied for the same.

Dear Concern,

I am tired to take follow up from these snapdeal guys, this is totally wastage of time. Please look into this matter.I want my money back.
Note: Attaching snapshort od order status.
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Feb 28, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2017
Snapdeal.com Customer Care's response
Dear Mittal Upasana,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
Complaint comments 

Comments

I want buying TV booking on 14 Jan 2017 estimate delivered date 23 jan17
but not delivered my order again 28 Jan 17 estimate delivered but no
delivered in my order very delayed.

Snapdeal.com Customer Care's response, Jan 28, 2017
Verified Support
Dear P.Suganthi Padmanabhan,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal

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