[Resolved] Snapdeal.com — scam

azurious

from Mumbai, Maharashtra

Address:

400089

Today i got this mail by snapdeal 9th anniversary lucky draw offering 1 lakh price money with 2nd price swift car on scratch card. It was easy for me to notice that it was a fraud letter because i have born with bad luck. Please do the need full and take serious action against such frauds. Contact numbers are on scratch card & letter attached here.

Thanks alot.

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Oct 24, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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Comments

Abhirup09

from Mumbai, Maharashtra

I ordered a Titan watch but returned the product as i did not liked the quality of the product.It has been 20 days since i returned but money has not yet been refunded.Order id [protected]

Snapdeal.com Customer Care's response, Sep 25, 2019

Verified Support

Hi Abhirup,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal