Snapdeal.com — Seagate hard disk

Address:Mumbai City, Maharashtra, 400029
Website:www.snapdeal.com

I had ordered a Seagate hard disk on 14th of May 2016 which was delivered to me on the 17th of May 2016. On receiving the product, I later discovered that it is not compatible with my device and hence raised a complaint for return on immediate basis. However the company has denied my complaint and refused return on the ground that the matter was bought to notice after 7 days from delivery. I am regularly trying to get in touch with The team, however they cite excuses everytime I have approached them. I am being framed for no fault of mine.
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I hate to admit this is the worst site i have come across. I have taken every precautionary measure to return the consignment but no body cooperates
Dear Shefali8,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Please note my order id: [protected]. As regards mail, I have already communicated my displeasure via facebook. You are requested to check the issue and arrange the package to be returned back urgently.
Dear Shefali8,

Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Hi Shefali8,

Our team got in touch with you and informed to share the images.

Thanks,
Team Snapdeal

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