[Resolved]  Snapdeal.com — second time received partial product. ( making fool for last 15 days)

Address:Ghaziabad, Uttar Pradesh

Second time received partial product (making me fool for last 15 days) I had placed an order of edifier da5000pro 5.1 speaker system on may 2, 2015. Received partial product (sub woofer without 5 speakers) on may 5, 2015. I was very disappointed and full of tension because i already lost my Rs 10000 on this. Then i request for a replacement and again after 10 days i received partial product. Now i am very sad and going to file a complaint against SNAPDEAL in consumer court. And i will NOT RECOMMEND anyone to purchase product from SNAPDEAL. They tell a lie every time and they are fraud. Never respond to the customer. They dont have a TOLL FREE number so i spend my Rs 300+ on call. If you will purchase anything from SNADEAL it means you will waste your money. (sumit.[protected]@gmail.com)([protected])
Was this information helpful?
No (0)
Yes (0)
Feb 3, 2018
Complaint marked as Resolved 
Problem resolved.
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sumit Giri,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Sumit Giri,

Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information