[Resolved] Snapdeal.com — sending damaged products | |||
We ordered a perfume online of brand ysl. To our surprise and shock an empty broken glass bottle was sent across instead. The package had torn card board packing, glass pieces and broken nozzle and cap pieces. The bottle appears to be of a versace perfume. This is a sheer case of duping customers and waste of our town and energy. We need a return and compensation for this horrendous experience. Was this information helpful? | |||
Aug 15, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 12, 2019 Snapdeal.com Customer Care's response Hi Shruti! We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority. Thanks! Team Snapdeal | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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Mohammef jhadol
A/C no.[protected]
Mob. [protected]
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal