Snapdeal.com — Sent wrong product

Address:6th Floor, Cyberscape, Golf Course Extension Road, Sector-59, Gurugram, Haryana- 122002.

To whomsoever it may concern

This is to inform you that i have purchased on june 10, 2020 a durable car fording trash bin storage bucket magic container (Black) which i got delivery on june 13, 2020 and what i received i have enclosed the picture, now i am requesting to snapdeal to return my product as i received wrong product.

Order id : [protected]
Suborder id : [protected]

They are regularly make sure to not pickup the item from june 17, 2020 daily evening they send message that they will pick up the product and daily afternoon i got the message that product pick up is rescheduled for tomorrow. After repeating the same msgs from last 8 days product is not yet picked up (Enclosing pictures of messages received from courier)

Complaint is not about the value of product its about how snapdeal is making fool of there customer and nobody is bother to listen, same i have complaint in snapdeal earlier but response from snapdeal was not satisfactory.

Requesting you to please help and take necessary action against the complaint, so that people don not suffer and face these types of problem.

Regards
Sunny bhalla
+6 photos
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2020
Snapdeal.com Customer Care's response
Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Jul 03, 2020
Updated by Sunny.Bhalla
resolved
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information