[Resolved] Snapdeal.com — Shame on your customer service snapdeal

Suman Dobhal

from Delhi, Delhi

Address:

110091

I have ordered few products from snapdeal with order id [protected] on 16th may 2017 but due to some technical issues order got cancel within few minutes a sum of total rs. 2067 was deducted from my bank account, as far as the snapdeal refund policy is concerned the money should be refunded in 10 days. After completion of 10 working days i lodged a complaint on their portal stating that my money has not been refunded into my account, they replied that they have initiated the refund on the very same day i. E. 16th may itself but somehow the bank has not received it, after many calls to snapdeal, one of their sr. Executive (Tanvi) instructed me to share my bank account statement from the day of order till 12th june 2017 with snapdeal i have done that, but still they didn't credited money in my bank account.

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Jul 27, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2017

Snapdeal.com Customer Care's response Dear Suman Dobhal,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Jun 25, 2017

Updated by Suman Dobhal Unbox problems, mental torture and fraudulent acts from Snapdeal yes it's 100%true. I have ordered few.products on 16/05/2017 with order ID [protected] despite 40 days past my money is.not refunded in my bank account and my Snapdeal account has been deleted from their side also. Shame on Snapdeal for cheating innocent customers..May God punish u for your evil act on this holy month. Plz don't buy any products from this cheater company