[Resolved] Snapdeal.com — Short delivery Claim, but no response from Snapdeal

Deepak Rane 1321

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400604
Website:	www.snapdeal.com

Cheating case from Snapdeal.
I have ordered Pampers products 2 units from Snap Deal, but I have physically received only 1 unit against Oder ID [protected]. Since last 20 days I'm following with Snap Deal but no one is helping me to sort this issue. I would like to make all the customers who are buying from Snap Deal should be very cautious. When I contact to Snap Deal call center, they just say the case will b sort out within 24 hours, but one calls me or I don't receive any reply from Snap Deal. Furthermore the call center help line is not reachable after holding it for 30, 40 minutes.
I would like to aware all the buyers from Snap Deal please avoid buying from Snap Deal as there is a chance of loosing money either to Snap Deal, or to supplier, or to courier company.

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Nov 28, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Snapdeal.com Customer Care's response Dear Deepak Rane 1321,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal