Snapdeal.com — Short supply of the connecting leads for a Video Phone as per the Complaint.

To, The customer care center, Fire Technologies, Chennai. Pin. 600097 Most Urgent, Dear Sir, Your Ref: Invoice No.SB2679/14-15/124. Dt; 09-MAR-2015. Item Description : Godrej B/W.SEVD8300Solus Video Door Phone. Order No.[protected]. Sub Order No.[protected]. Qty. One. Buyer : Prakash Sadashiv Lele. Maharashtra. Pin .410507. Mob. No.[protected]. I have received the above said material, Invoiced by you, Dispatched by Snap Deal, through the Blue-Dart Courier. Air way Bill No.[protected] On 10/03/2015. When I called the Godrej Technician for the Installation, He noticed that the wire connectors which have come with item, are in short supply, [ Instead of a pair of each connector, only single connecting leads have come] He needs to have one more set of the connecting leads to do the installation. You are requested to supply the same immediately . without that I cannot commission the unit. Prakash Lele
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Dear Prakash Lele,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Prakash Lele,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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