[Resolved]  Snapdeal.com — Snapdeal and their fellow ECom courier fooling the customer

Address:

Mumbai City, Maharashtra

Hi, I am expecting a consignment from snapdeal.I ordered it on 21st October and gave me delivery time for 10 days (Because of diwali)Snapdeal order reference number : [protected]Ecom expressAir waybill no.:[protected]Order no.: SLP[protected]Estimate delivery time : 30th October 2014 (thought today is 31st October 2014)I called to Ecomm express on 25th about the product delivery status from Chandigarh to Mumbai, they said it is in delhi now it is going to be delivered on or before 28th October 2014.I was very happy to hear this that my product will be with me very soon :)But unfortunately I haven't heard anything on 28th.Thats oK I thought, It would be definitely come to me on 30th.But in vain no hearings on it and I called e comm again, they said due to heavy load we are unable to send your product.Though my product is mearly 0.5 Kg with full packing ( its a 4GB laptop RAM).I called up then snapdeal on 30th for complain but then they said we cannot log a complain/Escalate the thing before delievery date.I thought that's ok, lets wait for another one day..I called up again on 31st october, they said your estimated date is now 5th november 2014.it cannot be escalate now.No one is supporting..just people are saying sorry, sorry and again sorry.What should i do it with their sorry.Someone needs to do the something.Snapdeal and their fellow E-comm is playing with customer's patience.Today is 4th November still no hearings about the product.