[Resolved]  Snapdeal.com — snapdeal are cheats and is not making payment of my delivered parcel to buyer

Address:	Faridabad, Haryana, 121007
Website:	snapdeal.com

My id: s9d7be

I sold one 3d pen through snapdeal
Invoice no.: s9d7be/18/1
Inv. Dtd: 21-jul-2018
Amount : rs.3750/-
Buyer is from aurangabad.
Item: 3d pen - one set.
Courier : vulcan.

The parcel was picked up by vulcan.

The only mistake we made was that we could not manifest the invoice after the pickup.

After several followups, snapdeal says that they never picked up the parcel and hence not responsible for the payment.
Also, they charged no-delivery penalty in my account!!

I gave them the courier tracking details and that the pacel was well delievred to the buyer throuh vulcan and the payment was collected on delivery from the buyer by the courier.

Snapdeal are cheats of first order and give vague replies without any sense at all.

They just want to eat up sellers money and make some technical excuses.

I demand that:
1. Snapdeal pay my dues immediately
2. Take action on the snapdeal executives who could not fairly settle this matter.
3. Reverse the penaly charges from my account.

Regards

Rajeev
For aryan chemical sc.
Faridabad
[protected].