Snapdeal.com — Snapdeal cancellation order without any reason

Address:	Gurgaon, Haryana, 122001
Website:	WWW.SNAPDEAL.COM

Booked samsung galaxy note 3 black - order no - [protected] - dated[protected], i recieved confirmation mails & message from snapdeal but however till 23.03.2016 i have not recieved any shipment details from snapdeal that why i called to snapdeal customer care on 23.03.2016, time 03:02 pm in afternoon, where one of customer care agent told me that your order is cancelled by our vendor, i am very much shocked, really i dont have any idea that a well reputed online company provide such a cheap reply to their customer, i order for holi gifting to some one, but after waiting some days of shipment details they direct cancelled my product, even they dont have any customer value/feelings. How snapdeal register these vendor.

I really feel my insult because i already promise to some one for gifting this item,

now i want complete action in this matter, otherwise after few days i apply this case to social media, consumer courts, whatsapp.

I have all tracking records of my order mails & message.
Now here i also enclose snapshot of order details.
If you dont have any ability to full customer service than why you running such a big company, and these thing must known to others customers also, via all possiblity.

Regards

jitender kumar kwatra