[Resolved]  Snapdeal.com — snapdeal cheating on items bought through voucher

Address:

700039

I bought an item on Snapdeal.com ( Order ID: [protected] ) through a voucher I received from my Snapdeal HDFC Credit Card. The item was cancelled citing reason that the product could not be delivered by courier. But no genuine attempt to deliver was made; I received no phone calls from the courier during the process of delivery. I wrote several times to Snapdeal while I was facing the problem of no contact from courier service.
Now I feel through this arrangement with the courier Snapdeal has duped me of the amount I legitimately got through the voucher. It is also impossible to use the helpline phone numbers on Snapdeal. The only mode of communication is by writing mails as of now.