Snapdeal.com — SNAPDEAL.COM FRAUD SENDED ME A STONE INSTEAD OF MY PS4 CONTROLLER | |||
I HAD ORDERED A SONY PS4 WIRELESS CONTROLLER MY Order no [protected] recieved on 9/jan/15, but when i received my order the sender J.S.ENTERPRISES had sended me a stone in a packed thermocal box n even the seller doesnt dispatched the bill with the box, when i complaint this to snapdeal.com customer care they are taking this matter so easily as its a normal thing for them n till now 15/jan/2015, they had not taken any action against it, nor they have returned my money i m very disappointed by snapdeal.com service n there after sale behaviour, is this what we trustpay for snapdeal.com, they are fraud i need u people to look at these matter as snapdeal.com are behaving so normal to this matter, n they will continue delivered n doing this kind of fraud Was this information helpful? | |||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Prakash,
Thank you for contacting Snapdeal.com.
With reference to your email in regards to the refund, this is to inform you that we have already credited the SD cash in your Snapdeal account. Kindly log in to your account and check.
We would like to inform you that SD cash is Snapdeal cash which you can use for your future purchases with Snapdeal.com which will be valid for next 1 year.
We would like to inform you that you can follow the below mentioned link to know how to use your SD cash.
http://www.snapdeal.com/info/gvhowtouse
Assuring you of our best services always,
Thanks & Regards
Snapdeal Team
Thank you for contacting Snapdeal.com.
With reference to your email in regards to the refund, this is to inform you that we have already credited the SD cash in your Snapdeal account. Kindly log in to your account and check.
We would like to inform you that SD cash is Snapdeal cash which you can use for your future purchases with Snapdeal.com which will be valid for next 1 year.
We would like to inform you that you can follow the below mentioned link to know how to use your SD cash.
http://www.snapdeal.com/info/gvhowtouse
Assuring you of our best services always,
Thanks & Regards
Snapdeal Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team