[Resolved]  Snapdeal.com — snapdeal.com snapdeal order id: [protected] defective hynix laptop ddr2 2gb 667 mhz ram

Address:6th Floor, Cyberscape, Golf Course Extension Road, Sector-59, Gurugram, Haryana- 122002, Gurgaon, Haryana, 173204
Website:www.snapdeal.com

Order id:
[protected]
Phone/mobile number:
[protected]

Order id: [protected] hynix laptop ddr2 2gb 667 mhz ram
Snapdeal delivered a faulty and defective ram and on the same day i complaint against it to snapdeal. However, there is problem with snapdeal that it stopped consumer representative service even if you call on the customer care no. Mechanical voice doesn't help therefore, i emailed the complaint and they said that the product will be picked and up and return will be initiated afterwards, but even after several reminder to snapdeal nobody has come to pick the product. It is very frustrating experience for me on snapdeal shopping.
I need a refund against the delivered hynix laptop ddr2 2gb 667 mhz ram which is defective and not working.
I also request consumer forum to initiate necessary action against snapdeal and consider it as official complaint into national consumer online forum against snapdeal.
If i didn't get my refund, i will ask for a huge penalty amount.
I can't talk to customer care representative as it seems that snapdeal is shutting down. Snapdeal customer care no. Also not working.
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Dec 31, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2019
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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