[Resolved] Snapdeal.com — Snapdeal contest fraud | |||||
Hi Snapdeal Team, Today i received one sms and email from snapdeal contest as "This is informed you that my snapdeal held a contest so you are lucky customer of my snapdeal team, you have won 2nd prize swift dezire VDI, that is cost 7, 93000/-(seven lakhs ninty three thousands only). For more information contact on:-[protected] (navneet kr.bharti). Regards, Snapdeal team Send documents on:- [protected]@snapdealcontest.com When i called on the given number to claim that award, person naveen informed me that i need to pay 8200 as transportation or if i avail this award in cash then need to pay 7933 as service tax.First i need to submit my document via email then pay amount. * when i tried to open website snapdealcontest.com page shown coming soon... [protected][protected][protected][protected][protected][protected][protected][pr...⇄ I immediately contact with snapdeal and send email to them. Within 10 minutes i got a call from snapdeal that this is totally a spam and not to share any information with them. He confirmed that snapdeal is not running any contest. [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Snapdeal Reply Hi Amit, Greetings from Snapdeal! Thank you for your submission. We appreciate the opportunity to assist you with your concern. Please be informed that no such offer is currently available with Snapdeal. We request you to ignore such fraud calls which might result in illicit/ fraud transaction. Note: It is recommended to call at our Snapdeal support[protected] or send query to us using Contact Us option for the confirmation. We appreciate your patience and understanding in this regards. Your feedback is important to us as we strive to improve our products, services, and overall customer experience. We shall be sending you a feedback form shortly, request you to share your experience and help us serve you better. In case of any further assistance or clarification on this issue, please reply to this email. Assuring you of our best services always, Yours sincerely, Customer Service Team – Snapdeal.com [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Thank you snapdeal for all your support This detail only for public awareness. Both screenshot attached Regards, Amit Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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This is a fake email. We urge you not to share any personal information on such emails.
Regards,
Team Snapdeal