[Resolved] Snapdeal.com — Snapdeal Damaged product reverse pick-up refused | |||
I received damaged product on 1st Jan and raised replace order on 2nd Jan. I called several times even today to Help center to know the status. Every time they informed me that with in 2 days it will be picked up, I have all those call records with me. But till now I didn't receive call from your courier. when I checked in Snapdeal portal I was shocked by seeing my replacement request was closed. They sent me a Mail on 27 that product was picked up in 2days. Today I called again to Help center and they saying that case was closed on 9th Jan, as they are not able to contact me. Was this information helpful? | |||
Mar 5, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Feb 02, 2017 Snapdeal.com Customer Care's response Dear kishoreadc, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||
Add a Comment | |||
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment