[Resolved] Snapdeal.com — Snapdeal has suspended my snapdeal account and not providing me refund

Shubham vishram phatak

from Yaval, Maharashtra

Address:	Sindhudurg, Maharashtra, 416512
Website:	snapdeal. com

I have ordered addidas superstar casual white shoes (Order id=[protected]).
And i placed returned request on same day.
But snapdeal had suspended my account and not providing me return and refund. They have told me that they have found abnormal activities. But there is nothing like that. I want they show take return product as per their 7 days return policy and provide me refund

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Jun 12, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Snapdeal.com Customer Care's response Dear Shubham vishram phatak,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

May 23, 2017

Updated by Shubham vishram phatak on May 09 2017 i have submitted complaint on Snapdeal. com. that thay have suspended my account and they are not providing me return.
After that they have taken action and provided me return of product (Order id=[protected]) on 16 may 2016 and they have told me that within 4-6 days you will get return. but there are more than 6 days had been. and i still not got refund on may bank account please help me