Snapdeal.com — Snapdeal is a fraud company.

On 14-Dec-2015 i ordered a Casio edifice Ef 550-d from snapdeal. But they send me an another model( Order ID:[protected], seller name : sajim online). The product is used and fake. So I returned the product to snapdeal for replacement. After the replacement request, I called customer care and send email to the customer care many times. And I told to the customer care "please don't send me the fake product again and verify the product before sending me (Complaint Reference number :[protected].

Today (23-Dec-2015) I got the New product from snapdeal (seller name : Gupta enterprises Jaipur, Sub order Id : [protected]) . This time also snapdeal cheated me. snapdeal send me a fake product. I have been cheated by snapdeal for 2 times. I check the watch and confirm that it's 100% fake (1.No hologram in back cover, 2.Building quality is low, 3. Fading of Casio letter inside watch dial, 4. No proper warranty card issued. (Find the attachments)).I paid 9500rs for this watch. I want to know why you people send me fake product again and again. If I want a fake Casio edifice watch, I can buy it from any other cheap sites at very cheap price (less than 3000rs). I thought snapdeal is a genuine site. That's why I purchased from snapdeal. I am losing my trust in snapdeal.

This is my final attempt to replace the product. Today I talked to the snapdeal customer care (ref no :[protected] in that conversation, he promised me the verification call in 48 hours and replacement in 72 hours. He also promised me delivering the100% original product by snapdeal.

I already send this complaint to [protected]@snapdeal.com and [protected]@snapdeal.com. now I waiting to see how snapdeal resolve my problem.

Dear satvikpande,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

My order id is [protected].i paid through online then i retruned the item.they took the product n updated me that it was refunded.but i didnot get any amount.they said that it will take 4 bussiness days to reflect the amount in my account.but still now i didnot get my money back.no customer care support from snapdeal.i frequently bought many things from snapdeal.but this time it was a worst expierence to me.not expected from snapdeal.

On 22/11/2016 i ordered Letv le 2 in snapdeal through my debit card . I got it on 28/11/2016. When i opened the pack i got Letv box but inside i got lenevo phone used. I got stunned and i tried to contact snapdeal customer care but direct contact is not available or no live chat is there. Please take and refund my money back otherwise i will take any strict action .

Kash mai 0 star de pati meri order I'd h [protected] zofey Bollywood designer sarees Multicolor Georgette saree. Main is saree KO return kr di mere no pr msg aya after 13-17days amount refund ho jayega lekin abhi tk koi amount refund nai hua h. Aur koi customer care no v nai h jaha direct baat kr sake.please mere paise return kr de. Otherwise koi na koi action Lena padega