[Resolved]  Snapdeal.com — Snapdeal is illegally keeping my money!! I want my money back right now.. Frustrated!

Address:Sagar, Madhya Pradesh, 470004
Website:Snapdeal.com

Sanpdealteam you guys are ture liars, frustrated!
I've ordered a smart phone that is infocus m370i with the order number #[protected]
It has been delivered me on 28 march 2016 & then i've found so many problems in the handset that products heating a lot like if i use it for max 3-4 hour that will surly blast. So i've requested return on 1 april 2016

On 3rd ive received a mail that please visit infocus service center to get your mobile phone repaird!
How you guy can be so dumb that's your duty men not mine i've paid for a genuine phone not for a defective one. And even i would do it if its nearby but service centre is 300km away from here and i've explained that to snapdeal team for thirty times or more..

Snapdeal care centre team is like

"sir
Don't worry, we have escalate your complain you'll get your problum solve within 24hours we'll provide engineer visit to check that device and will refund you after it" i've haird this line for 8-9 times no one is serious there??
Men i'm telling you naa i've never seen any kind of visit in this city but still they say again n again sir trust me this will be happen and solved by tomorrow..

Even i've called so many times they even don't have tried to conact me...

And how liar was the last one
He said sir i've escalate your complain (Again yes!! I kept quite) within 24 hours our backhand team will contact you.
(I mean how liar was he because i had already asked for that and i've got the replay that sir backhand team didn't connect with you, its not possible)
On this nod i said please connect my call to your senior
He requested to wait!
Then sir we're not able to contact our senior.
I didn't agreed and kept asking to connect

And then he disconnected the call?????
How dare you men to do that...
I've called so many times didnt got a genuine response,
You guys are illegally keeping my money.
I want each and every answer now!!!
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Aug 10, 2016
Complaint marked as Resolved 
Well one the very next day they automatically send courier boy at my home just after reading this complain. He picked it up and one the 2nd day money was in sd cash so i transferred it to my bank. Thanks to consumercomplaints.in
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Harry,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

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