[Resolved]  Snapdeal.com — Snapdeal is not entertaining customer as per return policies

Address:New Delhi, Delhi, 110001
Website:www.snapdeal.com/helpcenter

I placed an order at snapdeal, moon bella black biker jacket, which didnt fit as per my size, i requested for the medium size which later on they were unable to provide as it was out of stock, then i againt placed a return request which snapdeal since 30th nov till dec 24th none of the concern team have visit or took the product, let me inform you again in this length of days i got many a calls in every 2 alternate days for the confirmation of return receipt but they failed to receive the product, i already spoken to 5-6 snapdeal telecaller executives and used to narrate the same story again & again but still now no response.

Last one caller name with fake promise is:
vishwas tiwari

spoken to the below one today only, may be he would be able to stood in his words:
shubham thakur

conclusion remains:
*snapdeal is not focus on its returned products
*the communication made between few of the customer and tele caller executives is given less priority
* though the market share has increased a bit, they are not concerned more in the service & complaint any more
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Mar 12, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2017
Snapdeal.com Customer Care's response
Dear dasck97,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
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