Snapdeal.com — Snapdeal is not ready to accept return of faulty product. | |||
I have purchased a fitness product "Treadmill 4 in 1" of Kamachi brand from Snapdeal.com After installation of the product, got to know that, it doesn't work as expected. Below are the findings: 1. The stepper in the treadmill is too tight to use. Id doesn't work as expected. 2. The digital display is not accurate. It's just useless and of too low quality. 3. The walking sheet is so hard to move that, one can not walk on it more than 2-3 minutes. On contacting to Snapdeal regarding this issue on its website, the representative replied in an email that "the product is not delivered in damaged condition so they can't take a return of this order". Order no. : [protected] Was this information helpful? | |||
1 Comment | |||
Comments
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team