[Resolved] Snapdeal.com — Snapdeal is not refunding my money

Devendra Kardam

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.snapdeal.com

I ordered a Flow Buzz Bluetooth 5.1 Speaker System (Order ID: [protected]) on 13th march and product was delivered on 15th march. I checked the product and found there is sound quality issue in the product so on same day I put request for return of this product. And I had returned this product next day on 16th March 2016. Now It has been 10 days snapdeal is not refunding my money. Whenever I called up to customer care I get an assurance that issue will be resolved within 24-48 hrs but after 10 days I have not received any resolution from the snapdeal.

I hereby request you to kindly help me to get refunded my money.
Order ID: [protected]

Regards,
Devendra

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Aug 7, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Devendra Kardam,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal