[Resolved] Snapdeal.com — Snapdeal miss use my contact details - Sony SBH20 In the Ear Bluetooth Headset - snapdeal miss use my contact details

suersh

from Kunnamangalam, Kerala

Address:	636008
Website:	snapdeal

I am order to Snapdeal Bluetooth headset my order details are given:
Order ID: [protected]Reference no: 29407595
Placed on: Sun, 4 Sep, 2016Issued on: Sun, 11 Sep, 2016, Delivered in my address same model and price, but that courier box in side used material send from me, not original, and my address miss used i have voice recording and mail

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Oct 27, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Sep 19, 2016

Updated by suersh snapdeal customer care told our side this order not delivered, our tie up agent move to direct in customer, so how can give my address and contact details with out my knowledge, its wrong sale, and all responsible this order snapdeal only

Verified Support

Sep 20, 2016

Snapdeal.com Customer Care's response Dear suersh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Sep 20, 2016

Updated by suersh Dear Team

Today call from your customer care cent

Sep 20, 2016

Updated by suersh ignore previous

Dear Team

Today call from your customer care center they are told we not delivered your order so no possible to resolve your problem, but i ask about that how to possible i place order model and offer price details all are same and how to get my personal contact details that selling dealer its possible only snapdeal side miss used
so kindly resolve it other wise i take action consumer court, and i pass this messages all to media also

Verified Support

Sep 21, 2016

Snapdeal.com Customer Care's response Dear suersh,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal