Snapdeal.com — Snapdeal misusing policies to attract Customers and cheating them brutally

Address:New Delhi, Delhi, 110020
Website:Snapdeal

I had bought infocus M530 on 29th sept...delivered on 4th October. Speakers are getting resound, mike is completely not working, touch sometimes not working n getting more heat with bad battery backup. So as per policy if consumer recevies defective product he can raise ticket for refund and he can get without a query. The same i had done. Snapdeal representatives told me they need written document from service center. I went service center they said we won't give that information... I updated the same thing to Snapdeal. They were saying to go for repair. I mailed them manyer times i raised for refund how u asking me for service but they are not responding.. Really cheating customers by their policies
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Dear Karri Vinay Kumar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi Karri Vinay Kumar,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

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