Address: | Kolkata, West Bengal |
Details of my Complaint: Self placed the Order for Mobile Nokia Lumia 620, vide Order No. [protected], Placed on :[protected]:52:07. And received the payment confirmation along with Sub Order [protected], Seller : CromaRetail. The product delivered to me on Tue Sep 23 13:00:00 IST 2014 by BlueDart Courier, BUT WITHOUT RETAIL INVOICE. Self logged the complaint vide complaint No.9573003 with the above concern, dated 23rd Sep'2014. Requested for immediate reply. Got reply by Snapdeal Support, on Sep 23 21:56 asking to send the IMEI No. of the phone to resolve the issue and self have forwarded the mail with IMEI number of the mobile Nokia Lumia 620 of [protected] on 24th Sep'2014. FROM 24TH TO TILL DATE THE ISSUE IS PENDING and self done enough follow-up by phone, though telephone help desk gives false assurances. The detail of my phone calls are given below:
[protected]:04
[protected]:32
[protected]:58
[protected]:37
I am very unhappy as I am concerned with the NOKIA warranty support without proper Invoice. How can we justify the product purchase/ manufacturer warranty without Invoice.
Please resolve my issue.
Regds
Biswajit Sarkar. Was this information helpful? |
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team