[Resolved] Snapdeal.com — Snapdeal not converted into emi

vilas.ingole

from Bengaluru, Karnataka

Address:	Pune, Maharashtra, 412307
Website:	Snapdeal.com

I have ordered (Order number:[protected]) the sofa through sbi credit card emi option through snapdeal and this month i got credit card bill from bank showing total amount payble rs:17349/- insted of 1 emi rs:1500. I have been complained the same to snapdel with complaint no:32310395 on 13/10/2016 till date there is no call and i am continuesly calling them they will reply with massage saying you will get call from concern deportment by eod or in 24 hours till date i did not got any call... Please look into this.. As bank said that issue is with snapdeal or vendor.

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May 9, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Oct 13, 2016

Updated by vilas.ingole correct Order ID: [protected]

Verified Support

Oct 13, 2016

Snapdeal.com Customer Care's response Dear vilas.ingole,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 17, 2016

Updated by vilas.ingole I have ordered (Snapdeal Order number:[protected]) the sofa through SBI credit card EMI option through snapdeal and this month i got credit card bill from bank showing total amount payble rs:17474/- insted of 1 emi rs:1500. I have been complained the same to snapdel and SBI with complaint no:32310395 on 13/10/2016 till date there is no call and i am continuesly calling them they will reply with massage saying you will get call from concern deportment by eod or in 24 hours till date i did not got any call... Please look into this.. As bank said that issue is with snapdeal or vendor.

Today Snapdeal confirm that they already initiated transaction for EMI to bank but bank is not getting proper reply.

Oct 17, 2016

Updated by vilas.ingole Snapdeal order no - [protected]/[protected] placed on 4th Oct 2016 and till date not dispatched.. not getting any proper response.. i don't want to cancel this order.. please confirm as soon as possible otherwise i will launch a complaint to consumer court against Snapdeal...!!!1

Oct 20, 2016

Updated by vilas.ingole Hello Snapdeal,

I have ordered (Snapdeal Order number: [protected]) the sofa through SBI credit card EMI option through Snapdeal and this month i got credit card bill from bank showing total amount payble rs:17474/- insted of 1 emi rs:1500. I have been complained the same to Snapdeal with complaint no: 32310395 on 13/10/2016 till date there is no call and i am continuesly calling them they will reply with massage saying you will get call from concern deportment by eod or in 24 hours till date i did not got any call... Please look into this.. As bank said that issue is with snapdeal or vendor.

Now SBI confirmed that issue is with Snapdeal.. So Snapdeal please give the proof for the same.. otherwise I will launch a complaint in consumer court Pune against Snapdeal.. otherwise cancel the order and refund to me as soon as possible.. as I am very disappointed with the service.

Regards,
Vilas Ingole
[protected]

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Comments

DishTV Customer Care

from Delhi, Delhi

Dear vilas.ingole,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal