Snapdeal.com — Snapdeal not fulfilling the order

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New Delhi, Delhi

I bought a product Apple Macbook Air- Mjveh2hna (Order ID: [protected]) from Snapdeal on 2nd November and on 7th Nov Snapdeal sent me the wrong product instead of Macbook Air they sent me Macbook Pro. The didn't even bother to verify the product before sending it. So after constantly following up for replacement, they did that on 16th and ordered another prodct for the replacement. and today after almost 3 weeks they are informing me that they have cancelled the product and initiated a refund. They are not sending the product because product price has increased, now on 2nd when I placed and order I was getting similar kind of deal from Amazon and Flipkart but now even in their website the product price has increased. So after waiting for the 20 days and constantly following up they refused to send me the product. and because of their fault I am in total lost, first my money was stucked for almost 20 days and now I have to buy a product for 65000 for which I earlier paid 57000. Request you to please intervene and ask Snapdeal to the send me the product as it was all together their fault.