[Resolved]  Snapdeal.com — Snapdeal not giving refund even after returning the product

Address:Dehradun, Uttarakhand, 492001
Website:www.snapdeal.com

Order id: [protected]
Suborder id: [protected]
When i received the replacement product some parts were missing so i raised a return request, which was duly approved but i was told to self return the product. I returned the product and that is visible on there website, but i have not received my refund. When i contacted them they are telling there are some issue with my account and when i asked what is the issue, they are not telling. I have mailed many times and also send tweets but still no refund.

I had paid rs. 4469 and rs. 620 for returning the product.

Few months ago, i had returned 3 products becasue i was charged higher then mrp, may be this is the reason they are now not refunding my money.
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Jun 19, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 08, 2017
Snapdeal.com Customer Care's response
Dear Customer (ankurraipur),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
May 10, 2017
Updated by ankurraipur
ANY UPDATE
Verified Support
May 11, 2017
Snapdeal.com Customer Care's response
Dear ankurraipur,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal
May 11, 2017
Updated by ankurraipur
i HAVE RETURNED THE PRODUCT, I HAVE DONE AS I WAS ASKED TO SELF RETURN THE PRODUCT, PLEASE GIVE MY MONEY BACK.
May 13, 2017
Updated by ankurraipur
any update
May 15, 2017
Updated by ankurraipur
WHEN WILL I GET MY REFUND
Verified Support
May 16, 2017
Snapdeal.com Customer Care's response
Dear ankurraipur,

Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.

Regards,
Team Snapdeal
May 19, 2017
Updated by ankurraipur
its been over a month since i returned the item.
May 22, 2017
Updated by ankurraipur
are you dead
May 25, 2017
Updated by ankurraipur
any one alive
May 31, 2017
Updated by ankurraipur
when will you refund my money
Jun 06, 2017
Updated by ankurraipur
any update
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