[Resolved]  Snapdeal.com — Snapdeal not refund me my money also keep the product which i returned.

Address:411041
Website:snapdeal

Suborder ID :[protected]
Order id:[protected]

Snapdeal not refund me my money Also keep the product which i returned in addition blocked my account saying that they reviewed my account and found some transaction that do not pass

This is my order id for the U.S Polo assn. blue casuals regular fit shirt .i ordered and when the product got delivered to me i don't like the product .So i requested for return and it got picked up by the courier on 27 March 2017 . After 1month of follow up with sanpdeal on 23April 2017 mail from Snapdeal says they declined my refund request that in account there is discrepancy in my account / some of the transaction that do not pass our internal check. Which transaction they suspected really i dont no. i have send 2 mail to snapdeal to let me know which are this transaction. Yet know mail from them.

*Now they kept my money and product too* This is too much.
The refund was supposed to be completed by now.but it is still pending after 32days.
Please review this complaint at the earliest and refund my money as soon as possible or it would force me to steps fierce actions
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Jun 2, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 02, 2017
Snapdeal.com Customer Care's response
Dear rushikesh.patil,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Verified Support
May 02, 2017
Snapdeal.com Customer Care's response
Dear rushikesh.patil,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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