[Resolved] Snapdeal.com — snapdeal playing with customers faith | |||||
I ordered amway nutrilite glucosamine hcl with boswellia (120n capsules) from snapdeal website. Even cancelling confirmation from snapdeal side, i received this order and i paid rs. 1800 (As mentioned on invoice attached outside the box) for same. But when i opened the pack i found product was not same which i ordered. It was some other brand product with cost of rs. 210 (Mentioned on label of the bottle). I have been sent some fraud product on the name of amway by snapdeal’s seller and took 1800 from me. Product was in snapdeal packing and invoice was on name of snapdeal (Pics attached) there is something serious fraud is being done by snapdeal with involvement with their seller. The seller of snapdeal was not contactable since there was no phone number or email id mentioned on invoice. When contacted snapdeal, they refused to take any responsibility of same; even fraud is being done on their name. I purchased from snapdeal platform and only they were knowing about my purchasing. They manipulated and illegally transmitted my information to someone else and sent me some fraud product on their name and took 1800 from me. Was this information helpful? | |||||
Aug 20, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 20, 2017 Snapdeal.com Customer Care's response Dear Sonuyara, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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