[Resolved]  Snapdeal.com — SNAPDEAL - Product Delivery Failure

Address:Bangalore, Karnataka

Snapdeal Delivery issue - This is huge warning for all those who go behind low price on the online shopping websites. I had placed an order for a ceiling fan (Remson fan, order # [protected]) on 4May2015 keeping all plans on hold for purchase of ceiling fans from the open market.It has been over 2 months, there is no sign of the fan. I received an SMS on 5th may that the Fan was ready with the seller and will be shipped any time within 48 hours. Finally I was sent an mail and SMS on 7th July 2015 that the Fan cannot be delivered as it was lost in transit. Guys, please be aware of these issues before ordering the products you like on the websites. These are dark secrects which nobody will reveal and ultimately the consumer suffers. Luckily I opted for CoD where I did not pay upfront, otherwise I am sure I had to run pillar to post for a refund!!. Snapdeal folks should be taken to task and god knows how many customers like me are fooled.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear premo,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi premo,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information