| Address: | New Delhi, Delhi, 403716 | | Website: | www.snapdeal.com |
I had ordered the above products from snapdeal.com and got the items delivered. On opening the boxes, it is found that both the items were not working and defective. Immediately informed the same to snapdeal and requested for a return pick up and was told by them, they won't be able to arrange the same, i have to arrange to send it to bhiwandi depot, the courier charges, they will refund. After much difficulty, convinced blue dart courier to do the pick up as they were not ready to do snapdeal return pick up. The parcels reached at bhiwandi, but snapdeal kept it on hold for 03 days with out accepting the same. After lot of calls and pressure from my side, they received the parcel and after a couple of days when i called, i was told that their quality team had inspected the returned items and found that the items are defective, but can not refund the amount. I couldn't understand the reason for the same. Still i am following up for the refund and courier charges, no resolution or reply form them. Total amount involved is appx. Rs. 5, 000/-. They have formed a company to cheat the public of india. I had written to the email id of kunal bahl but there is no revert. Was this information helpful? | 
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