[Resolved] Snapdeal.com — status showing delivered but have not received

[Resolved] Snapdeal.com — status showing delivered but have not received

M Mahima Miglani from Lucknow, Uttar Pradesh

Good evening! I placed my order on 18 september, 2018 and order id is [protected]. My order was supposed to be delivered on 25 november, 2018 but after few days i got a message that it will reach to me between 24-28 november.. And today again i got the message at 8:17 am for it to be delayed and at 11:55 i got a message that my product is delivered to me. Also the snapdeal app is showing it delivered but i haven't received any parcel yet, neither i got any call from courier service executive.. And now i am trying to contact snapdeal executive +91 [protected] but i am not able to as it isn't giving any option. I want snapdeal to contact me and provide me the solution to my problem. Kindly reply to my complaint asap. +3 photos Was this information helpful? No (0) Yes (0)
Jan 3, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 28, 2018 Snapdeal.com Customer Care's response Hi Mahima, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal
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