Snapdeal.com — Stone found instead of product. | |||||
I purchased a product "HTC desire handset" worth Rs.8598 from snapdeal.com. the invoice no is S0BD9B/15-16/345 the seller named on the invoice is VISHWAM VENTURES Ltd-spear2 khasra no. 93/5, 94/1 phirni road, vill-Mundka Delhi. COMPANY VAT TIN:[protected] COMPANY CST NO:[protected] I found a stone only in the box instead of mobile. the corrier man take the amount from us. as the box was not tempered from the upper side it's confirmed that the corrier company has no role in it. the seller is fake. kindly help me out. i have the images as well as the box. Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Mushran
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team