[Resolved] Snapdeal.com — Stones/paper/junk received instead of placed order

Pratik Karia

from Bharuch, Gujarat

Address:	New Delhi, Delhi, 392015
Website:	www.snapdeal.com

Dear Snapdeal, I am Pratik Karia, registered on snapdeal by email id [protected]@gmail.com. I ordered a tracksuit few days back. Today i received the order and to my surprise or shock, I found stones, junk and paper in the box instead of my order. It is very disgusting and a real shame on your part providing such service. My order number is [protected]. I received the courier today in such pathetic condition.

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Aug 6, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Pratik Karia,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team