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[Resolved]  Snapdeal.com — Submit a complaint

Address:110092

Oct 13, 2016
I booked a product from snapdeal on 08 oct-2016 order id: [protected], the product is suppose to be delivered by 13 oct 2016 but till no message that when the product is going to deliver to me. When i tracked the product i found it is with courier company from 09 oct 2016 and till now not delivered. If you people are unable to deliver this product by today 5.30pm
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Nov 17, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
Snapdeal.com Customer Care's response Dear raj mishra,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Dec 02, 2016
Snapdeal.com Customer Care's response Dear raj mishra,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Complaint comments 
2 Comments

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Comments

Item not delivered and wrong information updated by snapdeal .No attempt to deliver but they have updated that Undelivered (Reason - Consignee requested for future delivery ) + Undelivered (Reason - Address Unlocatable).Then now when i track i find that an attempt was made to deliver my product and i was not found !! BS . no attempt was made, i received no call if there was any confusion with my address. They have updated this just to hide their incompetence.This is just unacceptable!! i sent the mail to snapdeal customer care again & again for Urgent Delivery but they have not given me any Positive Response yet.i will never buy anything from snapdeal in future .Very pathetic service and Courier Company I have not seen ever.Order ID: [protected] Streax Cream Hair Color(Golden Blonde) 7.3 Set of 2 Rs.230 but delivery person have taken 240 rs(extra 10 rs).and what a pathetic customer care number !! I am disappointed and frustrated with Snapdeal as they start cheating the people.
Reply
Snapdeal.com Customer Care's response, Oct 14, 2016
Verified Support
Dear paritosh2015,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
when after 20 years?????
Reply
Snapdeal.com Customer Care's response, Oct 15, 2016
Verified Support
Dear paritosh2015,

Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.

Regards,
Team Snapdeal

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