[Resolved]  Snapdeal.com — supply of defective product

Address:Chennai, Tamil Nadu, 600061

I booked one mini sewing machine, make : Hung Hui vide invoice no. S6469D/18/19513 dated 09 Jul 18. Item was delivered on 13 Jul 18. Post opening, when it was attempted to stitch something, it is found that no stitching is done.
I tried to contact customer care but unable to contact view my mobile no. not matching. Though it was registered. Online replacement process giving reply that this product has no replacement facility. Why it is?
My request to do needful to replace/ return the product.

Thanks & regards
Umashankar MAITY, CHENNAI
[protected]
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Aug 24, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
Snapdeal.com Customer Care's response
Dear Umashankar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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