[Resolved]  Snapdeal.com — supply of defective / unusable car washer appliance

Address:	782105
Website:	snapdeal customer complain

Snapdeal — Supply of defective car washer appliance.

Mark as Resolved
Order ID: [protected]
Phone/Mobile Number: [protected]

I had ordered 14 ltrs capacity car washer vide order id-[protected] at a cost of rs 5026.00 through cash on delivery system, received the ordered items on[protected]. On testing heavy water leakage observed through the bottom of the bucket. Complain was lodge on consumer complain web site of snap deal on[protected]. On the same night 2 nos call received from cell no[protected] and[protected] from snap deal as they told and after discussion they informed that the appliance is defective and they will cancel the order and for refund of the paid amount the 19 digit ATM card number will be required. I thought as they are from snapdeal, a good reliable company and after hesitation gave the no as asked for. On inquiry it has found that total 9999.00 (3 nos transaction) has been made and withdrawn from my account. I want justice from snapdeal atleast replacement of the defective items/refund of amount and punish the culprit and save faith on the snapdeal. Hope snapdeal will look into the matter and solve my problem . But till to date no fruitful action is observed .